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We want you to be happy with your purchase!

Please review our return/exchange policy prior to purchasing.

You may return any items for any reason for a full* refund or replacement within 30 days of the shipment date.  Shipping and handling charges are non-refundable.  Items must be returned unused and in the same condition as it was shipped. 

(* Please note: All returned items which have been used are subject to a 20% restocking fee.)

Returns will only be accepted with an approved RMA number.  Please contact our customer service at orders@creativenotionscrafts.net to obtain an RMA.  All returns must be accompanied by the packing slip and note the RMA on it. You may want to insure your return as we cannot be responsible for lost or misdirected returns.

If your item arrives defective or not as described we will happily exchange it.  If we do not have another in stock, we will provide a full refund, including shipping.

If you have any questions regarding your order or these policies, please feel free to contact us via email at: info@creativenotionscrafts.net

 

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